I am an honest, reliable, hardworking, and go-getter individual who has over 15 years of experience working in the Customer Service industry. I have worked with prestigious call centers and e-commerce businesses to provide professional, efficient, and high-quality support in customer service, billing, sales, and administrative tasks. I am skilled in communicating with clients and customers over the phone, email, and chat. I have experience in Five9, Live Chat Support, Zendesk, Salesforce, ReplyManager, and UrbanSeller. I am adept at online selling platforms such as Amazon, eBay, Lazada, and Qoo10.
I am well-versed in the English language and thrive in providing customer satisfaction, leadership, and discipline. I am also self-reliant, determined, very keen on details, and a team player. I am eager to learn any new tools to get the job done well.
I look forward to working with you in providing excellent customer service and anything else you may need help with!