Link Building Associate
RemoteStaffSeeker (Home-based) February 12, 2020 – March 24,
2023
-Inspect and personalize prospects on Pitchbox for Link Building
Email/Chat Customer Service Representative
Filterbuy (Home-based) January 2, 2018 – December 10, 2021
- Provide customer support through email and chat using Zendesk and LiveChat.
Five9
Customer Support Advocate
ROSELLE
BUGAL
CUSTOMER SERVICE
REPRESENTATIVE
Thumbtack (Home-based) June 4, 2018 – January 15, 2019
- Provides support thru email to customer and professionals in an online service
platform that matches customers with local professionals.
Email - Quality Control / CS Supervisor
Gift of Time (Watcheszon) SINGAPORE (Home-based) March 2017 –
April 2018
- Ensure that all emails sent are consistent with company policy.
- Provides support to Customer Service representatives.
- Caters to online shopping platforms such as eBay and Amazon.
PERSONAL PROFILE
I am a professional Customer
Service / Sales Representative
with over 15 years experience in
providing excellent customer
support and building customer
loyalty.
SKILLS & ABILITIES
- Motivated, well-disciplined
individual
- Finds joy in assisting others
- Knowledgeable in
conversational English,
- Team player
- Sales
- e-Commerce
- Basic SEO and Content Writing
- Bookkeeping
Independent Contractor
Appen AUSTRALIA February 2017 – Present
- Works on assigned projects online such as linguist, translation, transcription and
web search evaluation. Home-based.
Email Support Representative
TaskUs PHILIPPINES December 2014 – August 30, 2015 and
September 2016 – March 31, 2017
- Provides customer support for an online shopping store and the uBer app through
email.
Special Agent
KGB Philippines (Part-time home-based) February 29 2016 – June
30, 2016
- Answers questions for just about anything sent through text.
Senior Sales Executive
ACCESSWOLRDWIDE September 2012 – June 26, 2014
- Provides billing support and sales for a US telco company.
Customer Service Representative
CONTACT INFORMATION
Cell:--Bacoor City, Cavite, Phillipines
TELETECH PHILIPPINES August 2011 – October 2011
- Customer service for an Australian Telco account.
Travel Agent
INTELENET GLOBAL SERVICES May 2010 – May 2011
- Assists customers in hotel reservation for Hilton Hotels. Coordinate with customers
to resolve complaints.
Travel and Sales Specialits
AEGIS PEOPLESUPORT, INC. February 2007 – May 2010
- Sales and Travel reservations.
