Roselle Bugal

I have a 10-year of experience in the call center industry and 6 years working online from home. Background in sales, billing, and customer service support for a US account with telco and travel. A near-native accent is one of my advantages in handling a seamless customer interaction. I supported an app-based transportation service and also an international online store through email. I have worked as a part-time home-based independent contractor. I worked as a customer service representative for an e-Commerce business for 3 months before being promoted as a customer service supervisor where I handled and provided support to the customer service team. Became a customer service advocate for a start-up company that caters support to individual service providers. I have a background in Accounting and basic training for Intuit Quickbooks. I worked as a Link Building Associate for 3 years.