Roseline Jones

My name is Roseline Khakasa Jones, and I am an entry-level accountant and administrative professional with over four years of experience in bookkeeping, customer service, and daily business operations. 

I have hands-on experience with QuickBooks Online, Excel, and Google Workspace, where I manage tasks such as transaction categorization, expense tracking, invoicing, reconciliations, and basic financial reporting. In addition to financial responsibilities, I regularly handle communications with customers and vendors, making sure that inquiries are addressed professionally and promptly.

In my current role as a remote virtual assistant specializing in administrative support, bookkeeping, and customer support, I assist clients with day-to-day bookkeeping, schedule management, vendor coordination, and direct customer communication. I respond to emails, follow up on payments, clarify billing questions, and maintain positive client relationships while ensuring records are accurate and up-to-date.

Previously, at Octorfarm Enterprise, I provided accounting and administrative support while communicating with vendors to resolve routine financial and operational issues. At Veg Pro (K) Ltd, my supervisory role enhanced my customer-facing communication skills, attention to detail, and ability to handle sensitive information with discretion while coordinating across teams.

I hold a bachelor’s degree in business administration (finance) and am continuously building my skills in accounting systems, customer support workflows, and AI-assisted tools. I am organized, reliable, and proactive, with a strong focus on accuracy, service quality, and consistent follow-through.