Roseline Eluanya

ENIFOME ROSELINE ELUANYA 121101, Magboro, Ogun State, Nigeria Phone: - Email:-PROFESSIONAL SUMMARY Dedicated and tech-savvy Virtual Assistant and Content Evaluator with 3+ years of remote experience in administrative support, search result evaluation, data entry, and digital communication. Skilled in content relevance analysis, online research, and accuracy auditing for digital platforms. Proficient in Google Workspace, CRM tools, and various SaaS platforms. Known for attention to detail, fast typing (80 WPM), and strong organizational skills. Committed to delivering high-quality performance in remote, fast-paced environments across healthcare, education, and AI sectors. CORE SKILLS Online Content Evaluation & Search Result Analysis Data Collection/Entry, Transcription/Translation, Ads Accessor, CRM Tools: Zendesk, Freshdesk, Intercom Google Workspace (Docs, Sheets, Calendar, Forms, Meet) Typing Speed: 80 WPM | High Accuracy Email & Schedule Management English Fluency | Content Quality Assessment SaaS Tools: Trello, Slack, HubSpot, Zoom Social Media & Digital Communication Remote Work Tools & Time Management Attention to Detail | Critical Thinking | Self-Motivation High-Speed Internet | Available during CET business hours PROFESSIONAL EXPERIENCE Online Content Evaluator (Freelance) | Remote Jan 2023 – Present Evaluated 1,000+ search engine results and ads for accuracy, user intent, and relevance Analyzed web content and local business listings for alignment with regional expectations Reviewed AI-generated responses to improve machine learning accuracy Maintained 95%+ quality rating through consistent, detail-oriented evaluations Supported natural language understanding and AI training data refinement Virtual Assistant & Customer Service Executive | Cornerstone Integrated Resources, Lagos Aug 2022 – Present Responded to 500+ inquiries via chat, email, and support tickets with 98% satisfaction Managed calendars, scheduled meetings, ensured clear communication High-accuracy data entry with 0% error; built organized client database Telehealth Virtual Assistant | Adefemi Hospital Ltd., Lagos Feb 2020 – Aug 2022 Scheduled medical appointments, coordinated follow-ups, maintained records Assisted EHR documentation, achieved 100% data accuracy Conducted wellness calls; liaised between patients and providers Administrative Secretary | Champion International School, Lagos Oct 2012 – Jul 2020 Document editing, high-volume typing, maintained cloud-based student data Answered calls, communicated with parents and staff EDUCATION & TRAINING Virtual Assistant Training, ALX Africa – 2025 Level 3 Diploma in Health and Social Care, London Professional Training Center – 2022 B.Sc. in Sociology, Lagos State University – 2009 Diploma in Computer Studies, OAU Consultancy Centre – 2002 ACCOMPLISHMENTS 100% positive feedback from over 200 clients/patients in virtual roles Boosted record retrieval speed by 40% through database reorganization Maintained 0% error rate in handling sensitive data Rated 95%+ accuracy in search relevance tasks AVAILABILITY Flexible: Available during European business hours Devices: Desktop/Laptop + Smartphone Internet: High-speed broadband (10+ Mbps)