Reliable Virtual Assistant & Customer Support Pro | Helping You Stay Focused on What Matters Most
Hi, I’m Roseline, a dedicated Virtual Assistant, and Customer Support Specialist with over 3 years of experience helping busy professionals, businesses, and healthcare teams run more efficiently.
I specialize in providing high-level administrative support, flawless customer service, and organized data management, with a focus on accuracy, empathy, and fast delivery. My background spans healthcare, education, and digital services, allowing me to adapt the quickly and support financially clients with diverse needs.
✅ What I Can Do for You
Manage calendars, emails, and appointment scheduling
Provide real-time customer service via live chat, email & WhatsApp
Maintain CRM systems and ensure data integrity
Create presentations, reports, and manage documents
Support social media accounts with content scheduling
Coordinate travel, meetings, transcribe video and calls, and online events
Help structure processes and workflows for smoother operations
🧰 Tools & Platforms I Work With
CRM Systems: Zendesk, Freshdesk, Intercom
Communication: Gmail, Google Meet, Zoom, Slack
Project Management: Trello, ClickUp, Notion
Google Workspace: Docs, Sheets, Forms, Calendar
Others: WhatsApp Business, Canva, Live Chat platforms
Typing Speed: 80 WPM with high accuracy
Fast & reliable internet | Available during CET business hours
💎 Why Work With Me?
I’m known for my professionalism, empathy, and quick adaptability. Clients trust me to manage sensitive tasks with discretion and keep things moving behind the scenes—on time and on point. Whether you're a solo entrepreneur or a growing team, I’ll support you with dedication and clear communication.
Let’s connect and discuss how I can bring more ease, order, and excellence to your day-to-day operations!
Roseline Eluanya