Roseline Eluanya

Roseline Eluanya

$15/hr
Expert Virtual Assistant for Admin, CRM & Customer Support
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Magboro, Lagos, Nigeria
Experience:
5 years
About

Reliable Virtual Assistant & Customer Support Pro | Helping You Stay Focused on What Matters Most 

Hi, I’m Roseline, a dedicated Virtual Assistant, and Customer Support Specialist with over 3 years of experience helping busy professionals, businesses, and healthcare teams run more efficiently.

I specialize in providing high-level administrative support, flawless customer service, and organized data management, with a focus on accuracy, empathy, and fast delivery. My background spans healthcare, education, and digital services, allowing me to adapt the quickly and support financially clients with diverse needs.

✅ What I Can Do for You

Manage calendars, emails, and appointment scheduling

Provide real-time customer service via live chat, email & WhatsApp

Maintain CRM systems and ensure data integrity

Create presentations, reports, and manage documents

Support social media accounts with content scheduling

Coordinate travel, meetings, transcribe video and calls, and online events

Help structure processes and workflows for smoother operations

🧰 Tools & Platforms I Work With

CRM Systems: Zendesk, Freshdesk, Intercom

Communication: Gmail, Google Meet, Zoom, Slack

Project Management: Trello, ClickUp, Notion

Google Workspace: Docs, Sheets, Forms, Calendar

Others: WhatsApp Business, Canva, Live Chat platforms

Typing Speed: 80 WPM with high accuracy

Fast & reliable internet | Available during CET business hours

💎 Why Work With Me?

I’m known for my professionalism, empathy, and quick adaptability. Clients trust me to manage sensitive tasks with discretion and keep things moving behind the scenes—on time and on point. Whether you're a solo entrepreneur or a growing team, I’ll support you with dedication and clear communication.

Let’s connect and discuss how I can bring more ease, order, and excellence to your day-to-day operations!

Roseline Eluanya

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