Rosean Pamela Lara

Skills Email Management, Data Entry, Transcription, SEO, Calendar Management, Social Media Management, Google Docs, Microsoft Office, Internet Research Experience Snippet Writer | Thumbtack | Dec 2013 – March 2015 I was assigned to write snippets/summaries about a customer’s skills with the goal of using a lot of SEO words in the snippet. I had to meet a certain number of snippets on a weekly basis. Product Trainer | Sutherland Global Services | April 2009 – Present I have 9 years of experience in Customer Service assisting U.S. customers. I was trained at a large BPO center in the Philippines and served as a Trainer for 8 years. Education BS in Nursing | April 2005 | North Valley College Foundation, Inc. I passed the Philippine Nursing board exams last June 2005. I also passed the NCLEX last December 2007. BS in Physical Therapy | April 2003 | Davao Doctors College I passed the local Physical Therapy board last August 2003. Overview I can provide e-mail support, create Google documents and Microsoft Office files, and do data entry. I will do everything I can to delight your customers. I had previous experience as a medical transcriptionist wherein my degrees in Physical Therapy and Nursing helped me a lot. I also had a 1-year work experience as an online SEO writer. - -