Rose Ann Johne

In my previous role as a Customer Service Supervisor at SecureCash, I managed and improved the service provided to our clients in the banking courier industry. I have three years of experience in this role, where I handled customer inquiries, reviewed invoice discrepancies, maintained customer service sheets and the ticketing system.

I am also Smartsheet Certified and had the privilege to work with one of the top-level executives at Activision.

Additionally, I have over two years of experience as an Executive Assistant where I managed an e-commerce store, made eBay drafts, and tracked performance and sales metrics. I pride myself in diligently helping leadership teams and executives manage their day-to-day tasks.

I am skilled in customer service management, administrative support, problem-solving, communication, data entry, time management, and organization. I enjoy working with diverse and dynamic teams and am always eager to learn new skills and technologies. I aim to provide excellent customer service and administrative support to my organization and clients.