Rose Ann Bañas

I have been in customer service for 5 years and handled different roles, from customer service rep, technical support rep, sales rep, case manager, and benefit advocate for health care accounts. I handled both inbound and outbound calls for customer service and I also handled outbound cold calling for sales in freelancing for healthcare staffing.

With my 5 years in the BPO industry, I believe I am equipped with the given tasks. I have consistently demonstrated a strong commitment to customer satisfaction. I finished tasks in a timely manner, and I am a goal-oriented and purpose-driven person.