Experienced Senior Administrative Professional | Expert in Office Operations, Executive Support & HR Coordination
With over 10 years of experience in administration, I’ve developed a strong track record in managing office functions, supporting C-level executives, and ensuring smooth business operations across regional offices in Malaysia and Singapore. My roles have spanned from administrative support to HR duties, project coordination, and executive-level assistance, making me a well-rounded and resourceful team player.
Core Competencies & Achievements:
Office Management & Operational Support
Successfully handled administrative tasks for teams of 50+ staff in Malaysia and 30+ in Singapore. Skilled in managing office supplies, maintaining filing systems, arranging logistics (travel, accommodation, courier services), and overseeing workplace readiness.
Executive & Secretarial Support
Served as PA to C-level executives, including the Country GM and Singapore-based directors. Managed scheduling, meeting arrangements, travel bookings (including visa processing), expense claims, and high-level correspondence.
Human Resource Assistance
Experienced in HR processes such as expatriate visa applications (ESD), staff onboarding, leave tracking, payslip preparation, and issuing official HR documents including offer letters, confirmations, and memos.
SAP & Document Control
Proficient in SAP for PO creation across departments (IT, merchandising, operations), as well as document compilation for tender submissions, formatting proposals, and preparing reports and presentations with accuracy and speed.
Event Coordination & Communication
Led successful staff events like Hari Raya gatherings and teambuilding sessions. Acted as liaison for vendors and suppliers, and provided welcoming support for all visitor levels.
Tech & Software Proficiency
Skilled in Microsoft Office Suite (Word, Excel, PowerPoint), email systems, and basic multimedia tools (from early career internship), with the ability to adapt quickly to new systems and platforms.
Personal Traits that Set Me Apart:
Reliable, discreet, and trustworthy—especially in handling confidential HR and executive matters
Able to multitask under pressure and manage tight deadlines
Strong interpersonal skills with a professional yet approachable demeanor
Detail-oriented with excellent organizational and time-management abilities
Resourceful and proactive in anticipating team and office needs