Ronnie Gibbs

Accomplished and solutions-focused professional with proven success driving change management and operational excellence by managing the implementation and adoption of Salesforce solutions. Adept at engaging with key stakeholders to elicit business and user requirements, identify knowledge gaps, and create comprehensive training programs. Leverage technical acumen to communicate with developers and support teams throughout the project life cycle, advising on product improvements and managing escalated issues to a successful resolution. Build and motivate high-performing teams of internal and contracted resources, ensuring adherence to quality standards, project & training schedules, and overall business goals.