Ronilyn Celestial

🚀 Top-rated Plus | 11,000+ Hours Worked | Reliable Long-Term Operations Partner

Services offered:

💻 E-commerce & Product Operations

• Inventory Control: Managing 2000+ active product listings with 99% listing accuracy (Bookme NZ/AU).

• Workflow Optimization: Streamlining booking & dispatch processes to reduce handling time by 20%.

• Backend Mastery: Expert in proprietary CMS and internal admin panels for high-volume marketplaces.

📲 Technical Support & Escalations

• Escalation Lead: Serving as the primary bridge between Customer Support and Engineering.

• Critical Resolution: Troubleshooting API errors, inventory discrepancies, and urgent product updates in real-time.

🚜 Service Logistics & Dispatch

• Route Optimization: Managing daily logistics for 15+ technicians to maximize efficiency.

• Remote Estimation: Performing property estimates and dispatching via Nearmap and RealGreen.

🧰 Software Proficiency

• Operations & CRM: RealGreen, Nearmap, Salesforce, Hubspot.

• Admin: Microsoft 365, Google Workspace, Slack.

• AI & Design: ChatGPT, Gemini, Canva, Adobe Photoshop (Basic).

Detail-oriented Operations Specialist looking for long-term roles where I can drive efficiency and value.