🚀 Top-rated Plus | 11,000+ Hours Worked | Reliable Long-Term Operations Partner
Services offered:
💻 E-commerce & Product Operations
• Inventory Control: Managing 2000+ active product listings with 99% listing accuracy (Bookme NZ/AU).
• Workflow Optimization: Streamlining booking & dispatch processes to reduce handling time by 20%.
• Backend Mastery: Expert in proprietary CMS and internal admin panels for high-volume marketplaces.
📲 Technical Support & Escalations
• Escalation Lead: Serving as the primary bridge between Customer Support and Engineering.
• Critical Resolution: Troubleshooting API errors, inventory discrepancies, and urgent product updates in real-time.
🚜 Service Logistics & Dispatch
• Route Optimization: Managing daily logistics for 15+ technicians to maximize efficiency.
• Remote Estimation: Performing property estimates and dispatching via Nearmap and RealGreen.
🧰 Software Proficiency
• Operations & CRM: RealGreen, Nearmap, Salesforce, Hubspot.
• Admin: Microsoft 365, Google Workspace, Slack.
• AI & Design: ChatGPT, Gemini, Canva, Adobe Photoshop (Basic).
Detail-oriented Operations Specialist looking for long-term roles where I can drive efficiency and value.