Ronilyn Celestial

Ronilyn Celestial

$10/hr
Expert Customer Support and Product Content Writer
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Binangonan, Rizal, Philippines
Experience:
7 years
About

Your goals become my focus, your satisfaction is my 101% mission

๐Ÿ‘ฉโ€๐ŸŽค Your Customer Support and Data Entry Rockstar

๐Ÿ† 7+ Years of PRO Customer Support Experience

๐Ÿ’ช Flexible skill sets

๐Ÿ“› Top 3% on other freelancer platform with 100% Job Success

I am keen on details, trustworthy, and very reliable. I am flexible, willing to learn different tasks, and can handle pressure. Experience the difference of a truly reliable freelancer!

๐˜ผ๐™จ ๐™– ๐™๐™ค๐™˜๐™ ๐™จ๐™ฉ๐™–๐™ง ๐™‘๐˜ผ ๐™–๐™ฃ๐™™ ๐™š๐™ข๐™–๐™ž๐™ก ๐™จ๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ ๐™ฅ๐™ง๐™ค๐™›๐™š๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ก, ๐™ข๐™ฎ ๐™™๐™š๐™ก๐™ž๐™ซ๐™š๐™ง๐™–๐™—๐™ก๐™š๐™จ ๐™–๐™ง๐™š:

โญExceptional communication skills

โœจPersonalized responses

โญProactiveness and initiative

โœจPatience and empathy

โญProblem-solving skills

โœจHigh accuracy and attention to detail

๐™๐™š๐™˜๐™๐™ฃ๐™ž๐™˜๐™–๐™ก ๐™Ž๐™ ๐™ž๐™ก๐™ก๐™จ:

โ‡๏ธCRM Utilization:

I am proficient in using various CRM systems to manage customer interactions, track progress, and maintain accurate records.

โ‡๏ธHelp Desk Ticketing Software (Zendesk, Salesforce, Freshdesk, Front for Outreach Service):

I have expertise in using various help desk ticketing systems to create, manage, and resolve customer tickets efficiently.

โ‡๏ธGoogle Workspace:

I am proficient in using Google Workspace applications, including Gmail, Calendar, Drive, Docs, Sheets, and Slides, to collaborate with team members and manage workflow.

โ‡๏ธMicrosoft Office:

I am proficient in using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to create documents, spreadsheets, presentations, and manage email communications.

โ‡๏ธInternet Research:

I am skilled in conducting thorough online research to gather information, identify trends, and support customer inquiries.

โ‡๏ธProduct Description Writing:

I can write compelling and persuasive product descriptions that highlight key features, benefits, and selling points. I am skilled at tailoring product descriptions to specific target audiences and search engine optimization (SEO) principles.

Additional Skills

โญCanva and Canva Pro

โญBasic Adobe Illustrator

โญBasic Adobe Photoshop

โญGoogle Maps

โญGIS web app for locating and measuring properties

Languages
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