Ronald Jason G. Bulaclac
$4/hr
I analyze calls, agent behaviors, coach agents, provide feedback and action plans
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 44 years old
- Location:
- Las Pinas City, NCR, Philippines
- Experience:
- 12 years
Other
About
i have 12 years of experience in the BPO industry in customer service and sales. I was a customer service representative, trainer, subject matter expert and supervisor. I can do root cause analysis, send reports, coach and create action plans to ensure the team's success.
Languages
