Rona Mae Soriano

RONA MAE M. SORIANO Blk. 101 Lot 18 Phase 3 North Hills Village Barangay Tigbe, Norzagaray, Bulacan-Contact Number:- Birthdate: June 23, 1995 OBJECTIVE: To obtain a challenging career that will provide training and special opportunities for professional and personal development. WORK EXPERIENCE/S ePerformax BPO & Contact Center 2nd Flr BPI bldg. Makati Ave. Buendia Makati City Call Center Agent- CSR (eBay) August 2013- February 2014 EMSCAI- Toshiba EMSCAI Techno Park , Sta Rosa Laguna Production Operator May 23, 2014- October 06, 2014 SITEL Ph One Julia Vargas II, Ortigas Corner Pasig City Call Center Agent- CSR (BELL- Canada) April 10, 2015- September 2016 TaskUs Chateau Ridiculous Anonas LRT City Center 968 Aurora Blvd. Cor. Anonas Ave ,Project 3 Quezon City Call Center Agent- Content Moderator (Prism) July 05, 2018- May 17, 2019 Concentrix SM North Annex, Quezon City Chat Support (HP INSTANTINK) July 21,2020- August 11, 2021 Chat Support (DELL) August 12, 2021- February 14, 2022 Peak Support Global Enterprise One Global Place Taguig City Phone Associate- Network Recruitment April 1, 2022- June 28, 2024 CryoFuture Inc. San Mateo, California, USA Lead Generation- B2C August 2024- December 2024 EDUCATIONAL BACKGROUND Friendship Village Resources National High School Norzagaray, Bulacan SY 2009 – 2011 SKILLS ● ● ● ● ● ● ● ● ● ● Google Suite CRM tools VoIP Microsoft Office Tools Fluent in English. Flexible in different kinds of works. Easily adapts to changes. Can do multi-tasking Computer Literate. Can work autonomously I hereby certify that the facts contained in this Resume are true and complete to the best of my knowledge. RONA MAE M. SORIANO Applicant