Rona Constante

I am Ms. Rona Constante, 38 years of age from Manila, Philippines. I took up Bachelor of Science in Hotel and Restaurant Management (college level) in one of the well - known Universities here in Manila. In 2013, I started building a career in a BPO industry. I used to work as a Customer Service Rep in some BPO companies ,dealing with Americans over the phone. I had worked for Convergys Phils, Telus International and Xerox. Customer Service Skills: I established guidelines that enhanced company's goals. Resolved problem with customers in professional manner with positive outcomes and provided excellent customer service to the customers. Communication Skills: I can work effectively as an individual and as a team member.Can deal with different types of people. The Personal Skills that I have is, I am highly inquisitive, creative and resourceful.Well organized, detailed and works well under pressure. Can communicate effectively and enjoy assisting others.A quick learner who adapt easily to change and a Computer Literate (Internet Access, Excel & Microsoft Word).