Romnick R. Duran

I have 7 years BPO experience. I have concrete experience and knowledge in Sales (i.e. B2C, B2B), Technical, Collections, Billing and Customer Service related campaigns. I consider myself a well-rounded agent, may it be for inbound, outbound, chat and email support, and back office tasks. I am confident that the knowledge and experience I acquired from the various call center companies I have worked with, can be of great and tremendous help for your business or organization.

Tantamount to my impressive skills in speaking is my writing skills. In fact, I was the editor- in-chief of our school newsletter/publications. I also work as a part time or contributor writer for an NGO company that helps, Out-of-School youth in my community.

In addition, my work ethics is also very commendable. For me deadlines are a sacred thing that demand an encompassing attention.

Ultimately, the challenging nature of the jobs I have had, taught me the importance of being competitive. Employers want somebody with superb analytical skills and the ability to investigate a problem and find a solution in a timely, efficient manner. I possess this incredible trait.