ROMMEL SANTIAGO ALEMAN ZELEDON
National ID:-Q
Age: 29 years old
Cellphone:-
E-mail:-Address: Villa Madre Proletária House No. 34 Jinotepe - Carazo
STUDIES
ELEMANTARY SCHOOL
Anexa Profesor Elías Serrano (Elementary School), Jinotepe – Carazo from 1995 to 2001
HIGH SCHOOL
Instituto Nacional Juan José Rodríguez (High School), Jinotepe – Carazo from 2002 to 2005
Colegio Corazón de María (High School), Jinotepe – Carazo 2006
OTHER STUDIES
Promoter for the Human Rights Ombudsman for children and teenagers from February 2006
to February 2007
UNAM-CARAZO Micro-Computer Operator from January to July 2007
English studies at Ave Maria Lenguage Institute, San Marcos (13 levels completed) from
January 7th 2007 to September 18th 2008
Trainings provided by Movimiento Comunal Nicaragüense, PDDH, Funprode-Rapsa and PNUD
on: Domestic Violence, Discrimination, HIV-AIDS, Childhood and Teenager´s code, Citizen
Participation, Youth and Citizen Security, among others.
WORK EXPERIENCE
Sitel Nicaragua (August 2011 – May 2015)
Campaign: Cricket Wireless
Performing in: Retention, Customer Service, Technical Support, Chat, etc.
Sitel Nicaragua (August 2015 – August 2016)
Campaign: Equifax
Performing in: Retention, Sales, Customer Service, Chat and E-mail, etc.
Accedo Technologies (March 2017 – January 2018)
Campaign: Johnson Law Group
Performing in: Legal Assistant, Customer Service, etc.
Ibex Global (March 2018 – May 2019)
Campaign: Netflix
Performing in: Customer Service, Technical Support, Chat, etc.
ROMMEL SANTIAGO ALEMAN ZELEDON
APPLICANT