Rommel Santiago Aleman Zeledon

I have 8 years experience in the Customer Service field, I am a hard worker, responsible, I always willing to help other and learn new things, I am a team worker, but I can also work alone, I am a very multi-tasking person, I have experience in Call Center Industry since I worked in Sales, Retention, Customer Service, Technical Support, live Chat and Email, Back Office, etc. I am committed when it comes to being on time to work, and following a schedule adherence, I like to reach Companies expectations and Customers satisfaction always treating the Customers the same way I would like to be treated and based on my work experience it's really easy for me to engage to the customers, show them empathy and change their mindset in case they are upset about something related to the Company or Service. I would like to take your job opportunity and provide you with all my experience I've been getting within the last 8 years, provide you with my skills, knowledge and desire to work for your Company,