Romina Estefania Yanez Rodriguez

PROFESSIONAL PROFILE Education and business administration professional with a track record in leading innovative educational projects and technology in the classroom. Specialized in implementing English teaching programs, I enhance my profile Romina Estefanía Yañez Rodriguez -           customer follow-up, and loyalty, skills management tools like Power BI, Salesforce, and CRM. I bring a strategic approach to project management, aimed at achieving results and aligning initiatives with Sustainable Development Goals, promoting sustainable Duble Almeyda 2200 educational and customer management processes. Leadership, supervision, and team training. Effective communication. Planning, organization, and execution of educational and business projects. Data analysis and report writing (Power BI, Salesforce, and CRM). Customer follow-up and loyalty. Problem analysis and solving. Experience in sales promotion and business management. Adaptability. Interest  sales experience, educational practices. Known for my ability to lead multidisciplinary teams SKILLS   solid strengthened by the effective use of analytical and customer relationship - Ñuñoa, Santiago  with Educational technology and innovation in the classroom. Training in socio-emotional skills, bilingualism, and overall teacher development. Data analysis for educational improvement or customer tracking. Teaching and methodologies of English and Spanish Language. Text review. General writing development: blogs, posts, etc and efficiently manage resources, always seeking to innovate and improve EDUCATION Currently pursuing a Graduate Diploma in Learning Measurement and Evaluation at Pontifical Catholic University of Chile (Sep 2023 - ends in April 2024) Graduate Diploma in Management Skills, University of Santiago de Chile, (Mar 2018 - Jan 2019) Graduate Diploma in Business Administration, University of Santiago de Chile, (Mar 2018 - Jan 2019) Master's in Teaching English as a Foreign Language, Andrés Bello University, (Apr 2010 - Jan 2012) Course in Methodology for Primary and Secondary Education, Del Desarrollo University, (Mar 2009 - Aug 2009) English Teacher. Bachelor in Education, Silva Henríquez Catholic University, (Mar 2004 - Dec 2008) Advanced English Course, Language Studies Canada, Toronto, Canada (Mar 2008 - Aug 2008). WORK EXPERIENCE Academic Coordinator / Senior Coach: Santillana, Richmond line (Feb 2022 Feb 2024) Business Development and Training Specialist (National and International): Odilo (May 2021 - Nov 2021) Academic Coordinator and Sales / Project Manager (National and International): Pearson (May 2016 - Apr 2021) ELT & Bilingual Team Coordinator (National and International): Pearson (Jan 2015 - Apr 2016) Academic Coordinator: Manpower LTC (Mar 2014 - Jan 2016) Academic Coordinator, Evening Support: Manpower LTC (Aug 2013 - Dec 2013) General English and Business English Teacher: Manpower LTC (Mar 2013 Dec 2013) English Teacher in Public, Subsidized, and Private Schools: (Aug 2004 - Feb 2014).