Education and business administration professional with a track record in leading innovative educational projects and technology in the classroom. Specialized in implementing English teaching programs, I enhance my profile with solid sales experience, customer follow-up, and loyalty, skills strengthened by the effective use of analytical and customer relationship management tools like Power BI, Salesforce, and CRM. I bring a strategic approach to project management, aimed at achieving results and aligning initiatives with Sustainable Development Goals, promoting sustainable educational practices. Known for my ability to lead multidisciplinary teams and efficiently manage resources, always seeking to innovate and improve educational and customer management processes.