Romil Shah

I am a skilled IT Support and Power Platform Specialist with hands-on experience designing, developing, and deploying scalable low-code/no-code solutions to solve real-world business challenges. My background in technical support has equipped me with a deep understanding of user needs, system troubleshooting, and efficient service delivery—foundations that enhance my ability to create intuitive and reliable applications.

Over the years, I have built numerous model-driven and canvas apps within Microsoft Power Apps, tailored to specific client and user requirements. I have automated critical business workflows using Power Automate, streamlining processes like document approvals, notifications, lead management, and data synchronization.

I have also worked extensively with third-party tools such as Documents Core Pack and Plumsail to automate document generation, storage, and delivery within Dynamics 365 environments. These tools have allowed me to enhance document-centric workflows, improving speed, consistency, and user experience.

My skill set includes:

• Power Platform: Power Apps (canvas/model-driven), Power Automate, Dataverse
• Dynamics 365 CE: Customizations, configurations, forms, business rules, workflows
• Document Automation: Documents Core Pack, Plumsail
• Integration & Automation: SharePoint, Outlook, Microsoft Teams, and other connectors
• IT Support: Troubleshooting, system administration, end-user support, technical documentation
• UX/UI: Focus on building clean, user-friendly interfaces
• Soft Skills: Client communication, requirement gathering, problem-solving, training & documentation

I take pride in bridging the gap between end-users and technical systems by delivering solutions that are not only functional but also easy to use and maintain. I am always eager to learn, explore new no-code tools, and collaborate with cross-functional teams to deliver digital solutions that make a measurable impact.