Romario Nelson

Romario Nelson

$10/hr
Building rapport, solving problems, and driving customer satisfaction with upselling skills.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
30 years old
Location:
Portmore, St. Catherine, Jamaica
Experience:
7 years
 Romario Nelson 2684 Falmouth East Waterford P.O., St Catherine - (c), - (c)- Date of Birth:May 11, 1995 OBJECTIVE To function in an analytical capacity in a dynamic organisation, whereby utilising my knowledge and skills in the areas of Computing, Office procedures, Documents preparation & Filing in order to provide growth and development within the organisation. PROFESSIONAL PROFILE Recent graduate of The Waterford High School; expert user of Microsoft Excel, Word and PowerPoint; recognised for commitment and reliability, exceptional communication (written and oral), organisational and analytical skills, friendly and outgoing personality, creative and problem solving abilities and capacity to be equally effective working independently or collaboratively in a team effort. EDUCATION 2017 Heart College Of Construction - Waterford High School - Waterford Primary School EDUCATIONAL ACHIEVEMENT (CXC) Social Studies [2] Integrated Science [3] Certified in Microsoft Certified in Customer Service Representative EMPLOYMENT HISTORY April 2023- Feb 2024 Arise Jamaica (freelancer) Provide Service Information Help Resolve Customer Complains June 2019- Feb 2023 Centerfield Jamaica sales rep Provide service information Help resolve customers complain Pitch all lines of services January 2019-June 2019 Ibex global Provide service information Help resolve customers complain Pitch all lines of services February 2018- August 2018 Fusion B.P.O Services Customer Sales Representative Provide Service Information Help Resolve Customer Complains July 2015 Ministry of Energy and MiningMinistry of Energy and Mining Assistant Filing Clerk (Temp.) Record and documenting of memorandums Dispatching/receiving of mails Documenting mails January 2016 – May 2016 Xerox Customer Service Representative Provide Service Information Help Resolve Customer Complains July 2017 Ministry of Energy and MiningMinistry of Energy and Mining Assistant Filing Clerk (Temp.) Record and documenting of memorandums Dispatching/receiving of mails Documenting mails Mounting of newspaper clippings June 2017- July 2017 M&E Computer Repairs Assistant repair technician July 2012-August 2012 Ministry of Energy and Mining Record and documenting of memorandums Dispatching/receiving of mails Documenting mails Mounting of newspaper clippings July 2011 Ministry of Energy and MiningMinistry of Energy and Mining Assistant Filing Clerk (Temp.) Record and documenting of memorandums Dispatching/receiving of mails Documenting clippings REFERENCES Available upon request
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