ROLEISHA GREEN
Lucea
Hanover
Telephone:-/-
Email:-
PROFILE
A dynamic and results-oriented sales professional with a proven track record of exceeding targets.
With 4 years in sales and customer service industry, I specialize in building strong client
relationships and identifying opportunities for revenue growth. Proficient in consultative selling, I
understand customer needs and offer tailored solutions. Skilled in negotiation, objection handling
and closing deals, I consistently deliver outstanding sales performance. My passion for achieving
targets and my dedication to proving exceptional customer experiences define my approach to
sales.
EDUCATION
Maud McLeod High
2018
High School Diploma
QUALIFICATIONS
Caribbean Examination Council (CXC)
Biology
(3)
Electronic Document Preparation and Management
(1)
English A
(1)
Family and Resource Management
(2)
Integrated Science
(2)
Physical Education
(1)
Social Studies
(3)
Human and Social Biology
(3)
City and Guilds
English A
Stage 3 Merit & Distinction
Mathematics
Stage 3 Merit & Distinction
SKILLS
Communication Skills
Typing Skills 50 WPM
Microsoft Office
Fluent English Speaking and Writing
Problem Solving
B2B Sales Strategies
Prospecting and Lead Generation
Objection Handling
Constructive Selling
EMPLOYMENT HISTORY
Teller/Customer Service Representative | National Peoples Co-operative Bank
(Jan 2018-June 2019)
Provide accurate information to customers about their financial
Cross sell bank products (loans, partner plans, insurance) to existing and new customers
Complete 40-60 customer transactions per day with extreme attention to details
Handle calls with great time management, efficiency and customer satisfaction
Customer Service Representative/Sales Agent
(July 2019-April 2021)
|
Royal Department Store
Giving customers insight on goods and services, then persuade them to purchase
Ensuring customers receive benefit from services provided by the company
Scheduled cleaning and maintenance for a complete month, after which I got promoted to
supervisory position
Used my marketing strategies to the best of my knowledge to makes more sales
Reservation Booking Agent
(June 2022-Dec 2022)
| Concentrix Call Center
Checking on the availability of transportation on a travelers desired travel date
Assisting customers choose among a variety of vehicles
Confirming, changing and canceling reservation for customers
Sales Agent | Rent to Own Services
(Jan 2023 - October 2023)
Providing customers with excellent service and accurate information as well as getting
them to improve their credit scores with Lexington Law and Ovation Credit Services.
Cold called 20+ clients per shift providing pertinent details which resulted in 40%
sign-up.
Inside Sales Representative | Credit Glory
(October 2023- Feb 2024)
Cold called 10+ clients per shift providing pertinent information which resulted in
50% sign-up.
Providing clients with excellent customer service and accurate information on their
collection accounts by verifying details on their credit reports.
Gave great advice to clients as how to proceed with future debts and how to handle
accounts after it hits collection.
Giving clients a gist of trust and empathy so they do know their financial informational
is safe and always kept confidential with us.
