Roger Francis De Guia Padiz

ROGER FRANCIS PADIZ SKILLS ABOUT ME! I am a father of one son who hopes to obtain a full academic scholarship for my son. I have worked as a customer support specialist for a global online market and as a menu transcriptionist for a global food delivery company. I am computer literate, proficient in windows and windows based applications. I enjoy challenges and have my own ways adapting to circumstances. I am very flexible and can work for either long-term or short-term jobs. I am patient and very determined to succeed in my career. CONTACT Phone: - Email:-Skype: live:nicopadiz1 Avida Settings, Phase 2, Block 1, Lot 25. Molino 4, Bacoor, Cavite. EDUCATION Lyceum of the Philippines University Class of- | Bachelor of Hotel Restaurant and Management San Isidro Catholic School Class of 2007 - 2008 | High School REFERENCES Janette Collie Trainer @ Oredian Training Solutions |- James Ryan Munasque Teamleader @ Taskus Lizzy'sNook |- Strong computer literacy. Internet/Windows navigation skills Able to adapt oneself to new surroundings. Typing Skills (65wpm / 99%Accuracy). Internet/Windows navigation skills. Basic troubleshoot for software/hardware. Strong interest, great eagerness. Good team player. Good moral understanding of right and wrong. WORK EXPERIENCE ODESK DATA TRANSCIPTIONIST | PERSONAL ONLINE ASSISTANT | 2013 TO 2014 Data Transciptionist. Trainor for new applicants. Reporting weekly progress. CONCENTRIX ORTIGAS AMAZON | CC AGENT | SEPTEMBER TO DECEMBER OF 2017 Tier 2 phone support for a online global market place. TASKUS LIZZY'S NOOK WISH & DELIVEROO | TEAMMATE | FEBUARY 2018 TO MARCH 2019 Email support for a online global market place. Menu Transcriptionist for a global food delivery services. SHOPIFY CUSTOMER SUPPORT BELLA BOLD | TEAMMATE | MARCH TO SEPTEMBER 2019 Handling chat and email support on google and facebook (Gorgias). Creating, organize and records of email and chat tracking on spreadsheet. Create new canned responses for replying to customers. SHOPIFY CUSTOMER SUPPORT(MULTIPLE STORES) ZH GROUPS | MANAGERIAL ROLE | FEBUARY TO AUGUST 2020 Handling chat and email support on google and facebook (Gorgias). Creating, organize and records of email and chat tracking on spreadsheet. Create new canned responses for replying to customers. HOBBY Computer Games Internet Searching Reading Documentaries Music Social Media Brain Teaser / Challenger Coffee Lover Watching Movie / TV Series