Roger Francis De Guia Padiz

I've been a chat and email support specialist for more than a year on Shopify and Wish. I love to interact and help customers by providing them the best solution for their concerns and questions. I've handled concurrent chat and email queues involving delivery tracking, product related questions, refunds, and other related queries. I have experienced using G-mail, Social platform, Zendesk, and Gorgias for answering customer queries. I speak English fluently and I have used tools like and Grammarly to help me construct better emails or chat. I believe that excellent customer interaction creates satisfied and loyal customers. I'm a team player who gets things done. I'm a computer literate person who loves to learn new things and enjoy challenges. I'm ready to commit to a full-time job or a part-time job. I also have a good background in data entry and menu transcription. I'm really looking forward to getting this job!