- Reply rate:
- 12.5%
- Availability:
- Hourly ($/hour)
- Age:
- 41 years old
- Location:
- Tanauan City, Batangas, Philippines
- Experience:
- 12 years
Residence: 249 Brgy 5, Tanauan City, Batangas Philippines
Contact No. -
E- mail:-ROFEL E. LANTICAN
Personal Information
Birthday: Oct. 05, 1983
Age: 32 yrs. old
Sex: Male
Civil Status: Married
Height: 5’7”
Nationality: Filipino
Educational Background
SchoolYear Graduated
University of the Philippines Los BañosUndergraduate
College Los Baños Laguna
(Bachelor of Science in Mathematics)
Special Skills
Advanced knowledge in Microsoft Windows 98, 2000, XP Professional, Vista, Windows 7, Windows 8, Windows 10 & the Internet.
Knowledge in Apple Mac OS X & Linux Operating System.
Knowledge in Microsoft Office Applications.
Perform & assure proper installation, configuration, and maintenance of router, gateways, desktop computers & PC hardware as well as troubleshooting.
Assemble, maintain, and configure computer systems to improve speed, reliability, and efficiency of operation.
Provides computer consulting specializing in software/hardware problem resolution.
Ability to create a customized Unattended Windows XP, Vista, Windows 7 CD.
Knowledgeable in Adobe Photoshop, Corel Draw & many other software.
Knowledge in repacking software & creating silent installers.
Knowledgeable in using Virtual Machine for Operating System Deployment.
Interests & Activities
Internet Surfing, Computer Tweaking, Computer Gaming, Windows XP, Vista, Windows 7 CD customization, Graphic Designing Software
Work Experience
ExpertHelp LLC (www.experthelp.com)
3308 Preston Road
Plano, TX 75093 United States
Position: Level 5 Premium Support
Tenure: October 2012 - Present
VIRTUAL IT CONSULTANCY LIMITED
26 Montague Rd,
London W7 3PQ, United Kingdom
Position: Apple Mac Support Technician
Tenure: March 2013 - August 2014
FixYa (www.fixya.com)
Position: Level 3 Premium Support
Tenure: Feb 2012 - December 2015
Sutherland Global Services
25th floor Export Bank Drive cor. Chino Roces Ave
Makati City
Position: Subject Matter Expert for AT&T Uverse / Lenovo Care Premium Support
Tenure: September 2008 - June 2013
Teletech Customer Care Management Philippines Inc.
Robinsons Place Lipa
Position: Technical Support Representative for Sky Broadband
Tenure: January 2007 – April 2008
