Rofel Lantican

I am a Senior Technical product specialist handling Forum, Voice, Chat, and Email technical support for electronic appliances, digital imaging products and mobile devices and applications for 12 years. I have been a technical product specialist for companies like UK: Sky Broadband, ATT (Uverse), Lenovo, Apple and Windows. I am also a premium expert for independent support websites resolving hardware and software issues for companies like Microsoft, Samsung, LG, Apple, Sony, Amazon to name a few. I have knowledge in using tools like CRM, TeamViewer and Log me in Rescue software (LMI) for remote connections.

I also have an Advanced knowledge in Apple Mac OSX and iOS devices, Adobe/Corel Apps & Malware and Virus Removal. Knowledgeable in using Virtual Machine for Operating System Deployment.