Rodney Silva

My name is Rodney , and I am a customer service and sales professional with a multicultural background and a passion for communication and helping people. Originally from Cuba, I had the opportunity to live in Sweden for several years, and I currently reside in Spain. These experiences have allowed me to develop a strong cultural awareness and the ability to connect with people from diverse backgrounds. I speak Spanish, Swedish, and English fluently, which has been a great advantage in my professional path, especially when working in international environments and with diverse client bases.

Throughout my career, I have worked in customer-facing roles where I’ve developed key skills such as active listening, empathy, problem-solving, and effective communication. I truly enjoy helping others, and I believe that every customer interaction is an opportunity to make a positive difference. Whether it’s resolving a complaint, answering a question, or guiding someone through a purchase, I always strive to provide a helpful and friendly experience.

In sales, I take pride in understanding the needs of the client and offering them the best solutions based on their expectations. I’m goal-driven but never pushy, always aiming to build long-term relationships based on trust. I’m also comfortable using different sales and CRM systems, and I learn new tools quickly.

I am known for being reliable, professional, and positive in the workplace. I work well both independently and as part of a team. In fast-paced environments, I stay calm and focused, and I always aim to find solutions rather than dwell on problems. I believe that a great team spirit and clear communication are essential for excellent service and business success.

Now, I am looking for a new opportunity where I can continue to grow and contribute my language skills, customer service experience, and international perspective. I’m excited to join a company that values quality service, teamwork, and diversity — and where I can make a meaningful impact every day