Rodessa Claire Ventura

I'm Rodessa from the Philippines. I have extensive knowledge in the following:

✅ I have 7 years of experience in handling Customer Service

✅ From Customer Service, Technical Support, Email Support, Order Management, and Order fulfillment.

✅ Promoted as a Subject-Matter Expert and as a Senior Representative from a known TELCO account in the United States.

✅ Always on top of my job and scores.

I worked with Alorica Philippines which is one of the leading companies based in the United States.

I answer customers' requests politely and promptly using the training I've learned from being a customer service rep for about 7 years now. I believe that making the customers satisfied is one of the keys to keeping the business while making sure to follow the company's policies. My flexible schedule allows me to prioritize my task and deliver the requested work as planned.