Rodell Glenn Mansueto

RODELL GLENN MANSUETO PERSONAL PROFILE I've been working in the BPO industry for over 7 years now and I am looking forward to learn new things and to develop my skills. I am a fast learner and can work with less supervision. CONTACT Looc-Locatha Lapu-Lapu City Cebu, 6015- EDUCATION Elementary- - Saint Alphonsus Catholic School High School- - Saint Alphonsus Catholic School College- - University of San Jose-Recoletos SKILLS Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results Customer Service and Technical Support Accurate and keen to details Efficient in typing 45 WPM WORK EXPERIENCE Accenture Inc. APRIL 8, 2015 - TO PRESENT Conference call facilitator for Verizon Conference call reservationist for Verizon Net technical support for webex conference calls for Verizon Health associate for Anthem Customer service support for Google Stream Global Services/Convergys JULY 5, 2012 - MARCH 10 , 2015 Customer Service Support Handle escalations as part of the escalations team Subject Matter Expert assistant to team manager. Joined leadership training to prepare for managerial position