Rochelle Pigtain

I have 10 years of experience in Customer Service assisting U.S. customers. I was trained and worked in top Call Centers in the Philippines. I worked for AT&T for seven years handling Billing and Sales department.

I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

I am a full-time freelancer and can work U.S. business hours.