Rochelle Bahoy

Rochelle Paragas Bahoy-029 Bagong Silang Baybay Angat Bulacan- Objectives To secure a position whereby hard work, dedication and the ability to acquire new skills will be an advantage for any company I work for. Education Bulacan Polytechnic College Call Center Management- Pres. Diosdado P. Macapagal Memorial Highschool- Baybay Elementary School- Valedictorian Experience Devinecare Inc. 4th /F RNV Building C.Raymundo Avenue Brgy. Rosario, Pasig City 1609 Outbound/Inbound Sales Representative July 2011 – April 2012 Answer inbound calls from customers for reload and sign up Do outbound calls to offer the product anywhere in US Aegis People Support 4F Tower 2 Rockwell Business Center Ortigas Ave., Pasig City 1605 Outbound Collections Representative February 2013 - September 2014 Do outbound calls to collect overdue payments for customer’s electricity bill Assess for hardship eligibility Acquire Asia Pacific 6th/F 1800 Eastwood Avenue Building Quezon City 1110 Inbound and Oubound Collections Representative/ Backoffice Representative September 2014 – July 2020 Answer inbound calls and call out customers for overdue leasing payments Answer email of customer enquiries Send documents required by customers Fill out form sent by Debt consolidators Collect payments of written off accounts Skills Computer Literate (MS Word, MS Excel, MS Powerpoint) Oral and written skills References Maricel Estancia Pastor Christ the Livingstone Fellowship- Geelyn Cabrera Teacher Pres. Diosdado P. Macapagal Memorial Highschool- Allia Zyrell Gorobat Customer Service Representative Concentrix Technohub-