Robieliza D. Alarcon | Freelancer Resume

Purok 3, Accusilian Tuao - Philippines 3825 Robieliza D. Alarcon Nov 29 1988 - Philippines - Filipino EXPERIENCE Geonet Properties, Bali Indonesia Remote Settlement Admin SKILLS ● Computer Proficiency ● Oral and Written Communication Skills NOV 2024 - JULY 2025 ● Drafted, reviewed, and managed real estate investment contracts, ensuring compliance with legal and financial standards. ● Developed and standardized contract templates to streamline property acquisitions, leasing, and investment deals. ● Coordinated with legal teams, investors, and property managers to finalize high-value agreements with accuracy and efficiency. ● Oversaw stocks and investment portfolio management, aligning ● Problem Solving Abilities ● People Skills ● Teamwork and Collaboration ● LeaderShip ● GHL Expert strategies with company growth objectives. ● Maintained and optimized CRM systems to track clients, investors, and property transactions. ● Implemented workflow automation within CRM for lead management, follow-ups, and investor relations. ● Conducted due diligence and risk assessments on investment opportunities and contractual obligations. ● Collaborated with cross-functional teams to support real estate projects, investor relations, and financial reporting. Elevate Coaching Group, Florida USA General Virtual Assistant FEB 2019 - OCT 2024 ● Client Customer service ● Management of all communications platforms including but not limited to emails, calls, sms, and social media management ● Managing CRM and Data ● Promotes Marketing and help with creating new content within funnels and partnership programs ● Planning and creating events ● Managing Calendars and other various related platforms ● Maintain and promote a healthy and good customer service ● Account and Payment Management ● Onboarding new clients LANGUAGES English - 100% Fluent Filipino - 100% Fluent My Lean Team LLC - Florida USA Operations Manager JUNE 2019 - FEB 2022 ● Overseeing Operational activities ● Analyzing data and cost benefit ratio ● Identifying problems and creating solutions for current events and struggles ● Establishing and monitoring employees ● Planning and implementation of guidelines promoting labor and quality ● Overseeing HR duties and maintains company’s rooster Nessa Hearing - Malaysia Quality Assurance Manager DEC 2018 - JUNE 2019 ● Managing Quality Assurance Department in general ● Performs calls audit and maintaining scoring sheets up to date ● Evaluation of Centre Agents ● Development and creation of processes for production improvements. Optimal Property Solutions, Virginia USA General Virtual Assistant NOV 2017 - FEB 2019 ● Real Estate General Marketing Virtual Assistant ● Marketing list building, scheduling marketing strategy through various platforms ● Data and list Management ● Involvement in acquisitions process ● Involvement in Disposition side of the business ● Updating all operational reports ● Any other admin / management task ELLICK BPO Solutions Inc , Zambales PH Training and Quality Assurance Manager FEB 2012 - MAY 2017 ● Started as an agent on 2012 ● Promoted to become a Team Lead / Quality Assurance Analyst ● Promoted as a Quality Assurance manager ○ Overseeing the overall activity of the quality assurance department and its components ○ Involvement in developing improvements and implementations of actions required ○ Involvement in development of processes that includes testing, training of the organization and products ○ Promotes Leadership and set quality standard ○ Maintains compliance with federal, state, local and organization laws and regulations not limited to guidelines and policies ○ Reviews client, customer and user feedback to provide a quality of service required. EDUCATION Gordon College, Olongapo City PH— Graduate JUNE 2005- MARCH 2008 GRADUATE IN MIDWIFERY GORDON HEIGHTS NATIONAL HIGH SCHOOL, Olongapo City PH— Graduate JUNE 2001- MARCH 2005 HIGH SCHOOL LEVEL - Old Curriculum HOMEBASE / FREELANCE / OTHER PROJECTS PORTFOLIO ● Data Miner Gilded Brush Inc - USA Upwork - successfully delivered “I need to find the names and addresses for property owners adjacent to property parcels we are selling. These names will need to be put into a csv file for upload. The names can be found on the county websites and GIS. Detailed instructions will be given” ● Data Enrichment Rawalpindi - PAKISTAN Upwork - successfully delivered I will provide a list of companies in which 80% of them have websites already. Your task will be collecting the following information from LinkedIn or the company website. ● - City ● - State ● - Country ● - No! of employees on LinkedIn ● - Size of Company ● - LinkedIn URL ● US Accounts A-J - Global Employees + Website Update FUZE - UK Upwork - successfully delivered Please identify the precise number of GLOBAL employees that the company has, using a variety of 4 sources in priority order: 1) Corporate website (look for "About Us" or "People" section/web pages) 2) From corporate website or general google search find the 2015/2016 Annual report 3) Wiki company business page 4) Linkedin company page i.e. The Cheesecake Factory has 10,0001+ employees 5) Endole/Google Finance/ ● Telemarketing Survey Calls Allium Media LLC - Canada Upwork - successfully delivered We need agents who have experience in outbound telemarketing, not just general phone experience such as Reception, VA, or Customer Support.