ROBERTA KING
Professional Summary
-
Results driven Senior Human Resources Manager, successful at overseeing all areas of HR
for large organisations. Versatile and forward-thinking leader with a firm grasp of best
practices and human resources management functions. Systematic and detail-oriented
professional with over ten years' experience.
(- Ebury Avenue, Bryanston, Johannesburg,
Gauteng 2191
Able to relocate nationally or internationally, as well as travel for a role I am successful for.
Personal Information
Work History
Nationality: South African with dual British
Citizenship. Eligibility to work in the UK and EU
Marital Status: Single
Siyakha Consulting – Senior Consultant
Johannesburg, South Africa
17/02/2020 – Date
• Provide support in the delivery of HR projects to clients as aligned to the agreed scope
• Research, administration, data gathering and analysis, project scoping, consultation with
Languages
English – fluent
French and Afrikaans – intermediate
relevant internal and external stakeholders, developing suitable solutions and
strategies, and assistance in the implementation of such solutions.
• Conclude an “As-Is” analysis phase by conducting research to support the assessment of
the scenario.
• Calculate the projected budget, profit, and profit percentage for client proposals.
• Allocate resources to facilitate the successful achievement of the projects, program and
initiatives by the agreed deadlines.
• Project implementation, inclusive of all project management functions, project
meetings, tracking and reporting.
Training and Certifications
Cultural Transformation Tools Practitioner
Training through Barrett Values Centre
September 2018
Management Excellent Programme through
Nedbank May 2018
Retail Banking Academy (International
Accreditation through Retail Banking Academy
London) 2016 – Distinction
Sabbatical
Flawless Consulting Level 2 August 2016
01/09/2019 – 31/12/2019
Flawless Consulting Level 1 May 2015
Accredited Targeted Selection Trainer with
Nedbank Limited - Senior Human Resources Manager
Deloitte September 2014
Johannesburg, South Africa
Discipline and Performance Management with
06/2014 – 31/08/2019
Labour Net March 2013
• Partner with Business Units (Outlet Sales, Risk & Compliance, and Non-Resident and
Embassy Banking Divisions) to strategically address human capital needs.
• Effective management of operational risks including application of HR policies &
processes and CCMA processes.
• Represent the organization at internal hearings, grievances and CCMA Conciliation and
Arbitration. Ensure compliance with policy and legislative requirements.
3 month Business Management Programme with
JD Group November 2011
Train the Trainer and Technical Facilitator Skills
course with JD Group April 2011
Appraisal Training course through Incredible
Connection in October 2010
Selection Blueprint (Targeted Selection) and
• Involvement in over 15 business organisational restructure projects involving business
Competency Based Interviewing course with
case development and execution, Union Caucus Engagements, and redeployment of
Omnicor February 2010
affected into alternative suitable positions. This resulted in a 98% placement success
Job Profiling with Omnicor February 2010
rate of affected staff.
• Introduction of and Participation in Biannual Talent Forums resulting in improved Talent
Management and Succession Planning, talent collaboration across Divisions and
Clusters, and clearer learning path development.
• Development of a robust career conversation template to assist business in identifying
skills gaps and planning development interventions.
• Trained over 50 Managers of Others across Nedbank as an Accredited Targeted
Education
2001
Matric with Distinction
Herschel Girls School
Cape Town, South Africa
Selection Trainer prior to the training being placed on hold
• Led a comprehensive upskilling programme to train all 27 Managers of Others on the
New Performance Management methodology.
• Facilitate formal Performance Corrective Plans, attend Union Engagements around
performance, and manage Incapacity Hearings.
• Participate in Recognition Committee meetings, proactively address remuneration
2003
Bachelor of Science: Biochemistry
Scholarship in Bachelor of Science Biochemistry
Discontinued after 1 year due to career
aspiration misalignment
issues through income differential exercises, and ensure that remuneration, reward and
Rhodes University
recognition principles are consistently applied and align to the Cluster and Wider
Grahamstown, South Africa
Nedbank policy.
• Led the Learnership and Internship Programmes for Alternative Channels for 2014,
2005
2015, 2016, 2017 and 2018; ensuring business needs were met by partnering with Bank
Bachelor of Commerce: Law
Seta for Learnerships and Internships.
Discontinued due to financial constraints
• Led the end to end FAIS Project in 2016 for 128 staff that were FAIS affected. This
included the coordination of: the advertising of 101 roles, briefing of stakeholders,
University of Johannesburg
Johannesburg, South Africa
shortlisting of CV's for replacements, consultations with 65 staff, the tracking of all
redeployment efforts, arranging 46 Incapacity enquiries including travel, Initiator Notes
2020
and briefing of Managers.
Bachelor of Commerce: Business Management
• Managed the Legislative Incapacity Programme in 2017, ensuring sales staff meet the
deadline for the Regulatory Level 5 exam in accordance with the FAIS Act.
• Reward & Benefits Champion for 2019
• Awards won: Nedbank Retail and Business Banking Achiever 2015 and Nedbank Group
Achiever 2016.
• Reason for Leaving: Restructure led to being moved to JHB City Centre Office (commute
and safety concerns).
8 credits outstanding
UNISA, South Africa
2020
Prince2 Project Management
Registering for July 2020
PM Academy
Nedbank - Recruitment Manager Nedbank Integrated Channels
Johannesburg, South Africa
Volunteer Experience
12/2012 - 06/2014
• Internal Clients within the Retail Cluster of Nedbank: Branch Networks, Internal Contact
Centres, Marketing and Distribution, Retail Relationship Banking, Strategic Sales and
Alliance, Self Service Banking, OSI and Integrated Channels Human Resources.
• Managed and developed a team of 12 Recruitment Officers and Recruitment
Ignition - Mentor
Johannesburg, South Africa
01/2019 – Current
•
from Alexandra schools and provides them
Consultants across Durban and Johannesburg.
with a matrix of support to enable each one
• Strategic partnering with business units on profiling, attraction, acquisition, retention
to study at a tertiary level with the goal of
and onboarding best practice.
• Improved recruitment turnaround time, placement to open request ratios and
candidate calibre through the effective management of team productivity and strategic
The Ignition Programme selects Matriculants
finding sustainable employment
•
I started as a mentor in January 2019 and
intervention, resulting in enhanced Candidate and Client Experience.
am mentoring a first year Electrical
• Governed all internal and external recruitment processes, ensuring that they comply
Engineering student
with relevant company policy and legislative requirements in terms of the BCEA and
LRA.
• Cluster Reports for the Recruitment Desk: Recruitment Desk Stakeholder Report,
OPCOM Report, Post Recruitment Survey Report and Business Reviews.
Harambee – Youth Employment Volunteer
Johannesburg, South Africa
• Successful operational execution of the Post Recruitment Survey in 2013.
11/2018 – Current
• Participated in and integral to the Group HR Project rolling the Recruitment Desk out to
•
the rest of Nedbank.
experiences for their growing network of
• Participation and strategic involvement in Social Media Recruitment strategy
500,000 work-seekers and unemployed
implementation.
• Awards won: Nedbank Retail and Business Banking Achiever 2013.
Harambee provides 95,000 jobs and work-
youth.
•
As I have a passion for helping unemployed
youth, I signed up to assist in quarterly
Incredible Connection - National Talent Acquisition Manager
Johannesburg, South Africa
02/2010 - 11/2012
• Managed and developed a team of 5 Talent Acquisition Administrators and Officers
nationally across Johannesburg, Cape Town and Durban.
• Managed the end-to-end recruitment cycle (90% staffing at all times), driving the
attraction, acquisition, on-boarding and induction of fit for purpose talent.
• Ensured that approved store staff overhead lines remained within or under accepted
levels by monitoring all recruitment decisions with salary implications and/or budget
differences.
• Trained the business on first principle Talent Acquisition planning through the
facilitation of monthly Talent Acquisition training to D1 (Patterson Job Grading)
employees.
• Managed all external attraction and acquisition methodologies including, but not limited
to, PNET applications, newspaper advertising, headhunting, referrals, mass recruitment
drives and the use of recruitment agencies.
• Project Managed all recruitment for new Incredible Connection stores, ensuring that
staffing compliment was at an average of 86% wherein direct control.
• Developed and successfully implemented a new store end-to-end project plan that was
subsequently utilised for all new store openings since inception.
• Project Managed and executed the Sales Model, a business operating strategy, which
successfully ‘went live' on 1 October 2011. This involved developing recruitment tools
such as a new interview guide, role play, skills and specialist tests to re-assess current
sales staff for specialist hardware/digital or gaming positions. Assisted with the
execution of a national road show to interview and re-assess all 512 sales staff.
• Developed a return on all advertisement, focusing on and driving recruiting from PNET,
word of mouth, referrals and headhunting to contain recruitment costs within budget
(budget was set at 15% and 20.57% was achieved), saving the company R553 000 for
the 2010/2011 Financial Year.
• Project managed the opening of 7 new stores, all successfully staffed at 86% for store
opening.
• Trained 152 Managers at D1 level for the 2010/2011 Financial Year.
projects for mock interviews and CV building
assistance. I assist the job seekers in
practicing for an interview ahead of the real
one, thereby enhancing the chances of
securing work and gaining the confidence
they need to succeed.
Odyssey Value Chain Solutions - Business Development Manager
Johannesburg, South Africa
08/2009 - 01/2010
• Odyssey Value Chain Solutions is a start-up division of innoVIZION People Management
Solutions that focuses on national and international recruitment.
• Secured the IT division of Unitrans Supply Chain as a client for IT recruitment.
• Drafted the company business, strategy, differentiation and market segmentation plans.
• Researched international entry points and the feasibility of various industries and
markets.
• Brought in new business by canvassing potential clients and selling the company's
services to them.
• Recruitment and placement of individuals across the Engineering sector for placements
in Oman, namely to Oman Cables Industry, an existing client of innoVIZION.
• Recruitment and placement of individuals across the Sales and Marketing, Information
Technology, Human Capital and Special Projects Outsourcing industry sectors in South
Africa.
Saudi Petroleum - Team Administrator (Contract)
London, United Kingdom
07/2008 - 12/2008
• Saudi Petroleum is part of Saudi Aramco, the largest Saudi Arabian Oil Company. The
Career Development Department provides support to all sponsored employees and
trainees for training, developmental and academic assignments. It functions as a Human
Resource personnel unit.
• Point of contact between Saudi Petroleum and sponsored employees/students.
• Processed trainee and advisor reimbursements, student and advisor travel orders.
• Calculated students' allowances (shipments, laptops, books etc) and processing as a
reimbursement or advance payment.
• Prepared sponsorship letters for visa and accommodation purposes.
• Coordinated financial activities with the Amsterdam, New York and Riyadh offices.
Morgan Bentley - Recruitment Consultant and Team Manager
London, United Kingdom
01/2007 - 07/2008
• Morgan Bentley is a Recruitment to Recruitment company, for all types of industry
recruitment.
• Worked with the Sales Manager to ensure effective functioning of the recruitment
consultant team.
• Set sales incentives for the team and monitored their sales and target performance.
• Managed the full recruitment function from sourcing to placement of individuals.
• Assisted in the training and development of new Recruitment Consultants joining the
team.
Connections - Recruitment Consultant
Cape Town, South Africa
01/2004 - 12/2005
• Connections is an international medical recruitment company, specialising in the
placement of nurses and occupational therapists in various hospitals and care homes
through the UK.
• Worked full time in 2004 and part time in 2005
• Managed the end-to-end recruitment process.
• Arranged Work Permit and Visa applications.
Luminar - Financial Administrator
London, United Kingdom
01/2003 – 12/2003