Very experienced Telecommunications, IT, and Internet systems support engineer. Very solid knowledge and skills supporting systems design, troubleshooting, implementation, and compliance. I have firm grasp and practical experience with hardware, desktop, Network, Enterprise applications, website and application development, SQL database, and technology solution developments as pertains to the OSI and TCP/IP layer models. Developed and supported solutions for small, medium, and large business both private and governmental including system requirement management, Disaster Recovery/Business Continuity, IT Information Assurance/security, Risk assessment, and compliance in regard to NIST, FISMA, and GISRA requirements under Common Criteria, DoD 8500, DCid 6/3 guidelines.
A very broad reaching work history as Tier 1-3 customer support, pre and post sales engineering, project management, and SDLC handling both customer side and vendor side interfacing at technical, sales, and marketing aspects of business relationship management.
A flexible, resourceful, and mature team player ready to embrace all taskings and challenges that arise.