Contact- (Mobile)-
www.linkedin.com/in/robertmiller- (LinkedIn)
Top Skills
Windows Server
Workstations
Troubleshooting
Robert Miller
Information Technology Specialist Seeking Employment
Opportunities
Crown Point, Indiana
Summary
Information Technology professional with over 10-years of
experience with both desktop and servers. Additionally has over 6
years of railroad experience. Is exceedingly patient while advising/
instructing others, and works well both solo and in a team. Interested
in continuing a career in Information Technology.
Experience
CN
6 years 8 months
Systems Administrator
January 2017 - November 2019 (2 years 11 months)
Homewood, IL
Supported the Windows Server architecture for Canadian National Railroad's
Canadian and United States data centers. Monitored system performance and
performed routine maintenance including patching and service management.
Provided support to application teams helping track down issues and provide
working solutions. Supported the active directory and group policies of the
corporation. Worked with integration teams to implement new solutions.
TMDS Support (IC-RTC-Supervisor)
April 2013 - January 2017 (3 years 10 months)
Homewood, IL
Supporting the software and hardware needs of the Southern Rail Operations
Center of Canadian National Railroad. Duties included imaging machines,
managing active directory, supporting Wabtec's software TMDS, supporting
8-10 monitor workstations, and supporting the server infrastructure.
Midwest Computer Services
PC/LAN Technician / Manager
December 2007 - April 2013 (5 years 5 months)
Homewood, IL
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Diagnose, troubleshoot, and resolve issues with Desktop, Laptop, Printer, and
Handheld Device hardware and software. Deploy and upgrade equipment and
software. Team lead for the PC/LAN group for Homewood, IL. VIP Liason.
Project lead.
Education
Governors State University
Bachelor's, Computer Science · (2007 - 2010)
Prairie State College
Associates, Computer Science · (2003 - 2006)
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