Robert LeRoy

804 Alder Point Rd., Alder Point, NS, B1Y 1A-- ROBERT LEROY PROFESSIONAL PROFILE A results-oriented and self-motivated leader with a proven record of success in roles as a Quality Analyst, Trainer, Supervisor, Auditor, Lead Developer and Business Analyst. Innovative; explores and implements ways to improve efficiency. Superior research skills and methods combined with exceptional communication skills. Challenges and conquers tasks both independently or as part of a team. TARGETED SKILLS AND EXPERIENCE Business and Plan Analysis / Process and Training Development  Created, evaluated and developed corporate and client training materials and marketing.  Directly overseen 16 accounts in 3 countries with over 400 employees.  Developed and implemented Multi-Platform Training Initiatives and Communications.  Analyzed and provided advice on managerial methods and organizations of client and corporate structures.  Integrated Six Sigma Methodology and revision of goals and guidelines to improve profitability.  Supervised staff in multiple locations while overseeing multiple projects. Policy Research / Policy and Quality Improvement  Conducted research to determine efficiency and effectiveness of managerial policies/programs.  Gathered and examined data from employee/management feedback surveys.  Collaborated with Human Resources to define employee entry requirements based on management’s expectations.  Proposed improvements to methods, systems and procedures to further enhance profitability, retention and ease of use.  Collaborated with the IT Department to ensure the adaptability and security of software. Market Research and Product Assessment  Accessed the attributes of products and services to be promoted to determine additional marketing characteristics and potential areas of concern when integrated into the prescribed training syllabus.  Evaluated and advised on the advertising needs and expectations; reviewing possible expansion opportunities while using Social Media resources such as Blogs, Web Chat and Search Tools.  Provided client / campaign feedback based on on-line questionnaires and surveys to evaluate customer satisfaction and support.  Advised clients on advertising or sales promotion strategies utilizing sales expectations allowing for long-term forecasting and adaptive selling strategies.  Developed and implemented advertising campaigns appropriate for a variety of multi-media components including Live Streaming, Flash and HTML. REGIONAL & FIELD CERTIFICATIONS OSSA Confined Space Entry/ Monitoring License- July 2014 – July 2017 Construction Safety Training System (CSTS) License- Non-Expiry OSSA Regional Orientation Program License SP200729 Non-Expiry Emergency First Aid CPR "A" & AED License 1-4B3AQ1 May 2013 – May 2016 Dockside Fisheries Observer Fisheries and Oceans Canada, License 6101 April 2012 – September 2015 H2S Awareness Certificate#- July 2014 – July 2017 EDUCATION AND TRAINING Maritime Environmental Training Institute OSSA Confined Space Entry/ Monitoring Construction Safety Training System (CSTS) OSSA Regional Orientation Program H2S Awareness July 2014 – Present Nova Scotia Community College Casino Surveillance & Game Protection 1995 – 1995 (Graduate) Ryerson University Master of Fine Arts (Documentary Media) 1987 – 1989 (Graduate) Humber College Bachelor of Applied Arts (Film and Media Production) 1984 – 1987 (Graduate) Independent Coursework History & Overview of Gaming Industry Internal Control Procedures & Employee Complacency Understanding Minimum Internal Controls The Danger of Inadequate Auditing Controls Detecting Fraud & Embezzlement Management Development/Monitoring Success Statistics of Financial Loss Strategy for Loss Prevention Effective Writing & Communication Making Meetings Work ITT Advanced Leadership Sexual Harassment Awareness Training WHMIS Safety Committee Basics Legacy for Leaders RWA Coaching & Reviewing Techniques ITT Train the Trainer, Principles of Advanced Development Accident Investigation: Level 1      Proficient in the operation of: MS Office including MS Word, Excel, PowerPoint, and Outlook Presentation Software including GoTo Meeting and Trainings to Go Adobe Creative Suite/Adobe Photoshop Website/Blog Creation Software: WordPress and Joomla EMPLOYMENT HISTORY Wilson’s ESSO Ltd Assistant Manager Bras D’Or, NS Jan 2013 to Present Atlantic Catch Data Ltd Fisheries Observer (Casual Position) Sydney, NS Apr 2012 to Sept 2012 Whitney Pier Society for the Arts Web Marketing Manager (Term Position) Sydney, NS Apr 2012 to June 2012 UpSource Inc. Business Analyst and Lead Developer Sydney, NS 2008 to 2011 Servicom LLC Quality Analyst / Auditor Sydney, NS 2000 to 2008 ITT Sheraton Corp. Dual-Rate Surveillance Supervisor Sydney, NS 1995 to 2000 REFERENCES Professional references and portfolio available upon request I am willing to relocate