CURRICULUM VITAE’
ROBERT II TEDOY MULA
Phase 4, Block 1 Lot 4, Agan North, San Isidro
9500 General Santos City
South Cotabato, Philippines--
Work Experience:
Taskbullet
Admin Assistant
June 2021 – Nov 3, 2021
Home based
Phase 4, Block 1 Lot 4, Agan North, San Isidro
General Santos City, South Cotabato
Philippines
Communicate/ Coach the VA regarding their SOP violation if any.
Respond to client message
Update the clients hours on a daily basis.
Update VA hours on a weekly basis.
Update Team’s report weekly on (Attendance, Internet Outage, Power Outage, Sick Leave, No Show)
Taskbullet
Quality Assurance
October 2020 – June 2021
Home Based
Phase 4, Block 1 Lot 4, Agan North, San Isidro
General Santos City, South Cotabato
Philippines
Record the history of the task of all VA’s.
Create a SOP violation if the VA violates any SOP process.
Report the violation of the VA’s to their Account Manager for investigation.
Help the Account Managers survey their time zones for any new task or new message from the client.
Create an End of Day report to what have transpired during the shift.
Taskbullet (under BRESS wing)
Virtual Assistant/ Caller
August 2019 – October 2020
Home Based
Phase 4, Block 1 Lot 4, Agan North, San Isidro
General Santos City, South Cotabato
Philippines
Calling American Home Owners that possibly want to sell their house.
Give an End of Day report to the following:
a. Numbers of client called
b. Numbers of Hot leads
c. Note the important factors of the Home Owners during the call
d. Time Spent Calling
ThinkBAC Consulting
Online Recruiter
February 2017 – August 2019
Home Based
Phase 4, Block 1 Lot 4, Agan North, San Isidro
General Santos City, South Cotabato
Philippines
Call our candidates for a job they applied and conduct initial interview.
( Oil and Gas Industry, Renewable Energy Industry, Transportation Industry)
Create a daily report and send it to my Manager, to let him know if the candidate is a good fit for the role.
Conduct a search online about the companies who are hiring in a specific industry.
Enter in the system every information about that company
Conduct a search online about doctors who specialize in a specific area and then create a record about them for our Health Insurance Project.
RareJob
Online Tutor
February 2016 – February 2017
Home Based
Phase 4, Block 1 Lot 4, Agan North, San Isidro
General Santos City, South Cotabato
Philippines
Teaching our Japanese Student about basic English
Give a feedback to the student after the class about what I have observe and giving him tips and ways on how he or she can improve.
Passing a report on a daily basis
Radiowealth Finance Corporation
Loan’s Clerk
August 2014 – October 2015
Natividad Highway
Polomolok, South Cotabato
Philippines
Conduct initial interview to potential clients.
Enter the complete information of clients in our data base.
Request a check from the headquarters to our clients who are approved of a loan.
Update and record the client’s payment.
Give summary from the previous branch meeting.
Luzon Brokerage Corporation (LBC)
Customer Associate
August 2013 – June 2014
San Miguel Avenue
General Santos City, South Cotabato
Philippines
Responsible of sending documents and parcels – foreign and domestic locations.
Doing office works and record sales at the end of the day.
Doing janitorial work at the end of the day.
Attending to customer’s inquiry and problems, if any.
Cyber City Teleservices
Call Center Agent
June 2009 – August 2010
Sobrecary cor Lapu-Lapu Street
Davao City, Davao del Sur
Responsible for taking orders by phone and making sure that the company’s clients have the proper products and orders.
Answers various customer’s inquiries about the product being ordered.
SEMINARS ATTENDED:
God’s Agenda (May 2011)
Life Centerpoint Baptist Church
Daproza Ave., West
General Santos City, South Cotabato
Philippines
EDUCATIONAL BACKGROUND:
Tertiary:Notre Dame of Dadiangas University
Bachelor of Arts, Major in English
June 2003 – March 2008
Marist Avenue, General Santos City
South Cotabato, Philippines
Secondary:Notre Dame of Lagao
June 1998 – March 2003
Lagao, General Santos City
South Cotabato, Philippines
Primary:Bula Christian School
March 1998
Zone 2 – C, Bula, General Santos City
South Cotabato, Philippines
SKILLS:
Proficient in Microsoft Word, Excel
Proficient in written and communication skills
PERSONAL INFORMATION:
Age:35
Birthday:September 13, 1986
Birthplace:General Santos City, South Cotabato, Philippines
Sex:Male
Civil Status:Married
Citizenship:Filipino
Religion:Baptist
Dialect Spoken:Filipino and English
REFERENCE:
Catherine C. Lita
Phone Animal
Team Leader
