Roan R Diaz

 ROAN RUYAG DIAZ Address: Prk. Kabulakan, Brgy. Zone – 10, Talisay City. Contact Number:- - -- Birthday: March 03, 1990 Personal Profile An accomplished Human Resources Personnel of 5+ years of experience in recruitment (On/Off boarding). With proven expertise in company policy and procedure, personnel development, legal compliance issues, managerial support, and labor relations. Aiming to use my dynamic communication and organization skills to achieve your HR initiatives. With more than 6 years of experience as General Virtual Assistant in dealing with different client's and working in various types of tasks like E-commerce, Multi-Media Marketing, Photo Editing, Accounts Payable, Customer Service (Email, Call & Call) and HR/Admin works. Core Skills HR Administration Employment Contracts Recruitment & On/Off Boarding Compensation/Benefits Education TertiaryCarlos A. Hilado Memorial State College Fortune-Town Branch, Bacolod City Bachelor of Science in Information Management (2006 - 2010) Secondary Rafael B. Lacson Memorial High School Talisay City (2002 - 2006) ElementaryTalisay South Elementary School Talisay City (1996 - 2002) Executive Summary & Profile Highlights Upwork - Virtual Assistant April 2013 – December 2014 – Part time March 2015 – January 15, 2018 – Fulltime (General Virtual Assistant / Hr/Admin Manager) July 2020 – July 2021 - Fulltime Virtual Assistant ●       I was able to work in E-commerce (handling Amazon, Shopify and Ebay). Optimizing the listings included review, product research, uploading images, writing product descriptions, and updating keywords. I do also Amazon Seller Central (Fixing stranded Inventory and fulfilment reports). ●       I do social media marketing and at the same time I edit the images using Photoshop, Canva and pixlr.com. I handle Facebook, Twitter, and Instagram (scheduling posts, replying to social media messages or interaction. ●       Purchase order – making decisions on what items and how much quantity is going to be ordered by using the tool PC2 (Price Checker2). As part of Purchase order I also do Accounting works for accounts payables and I am making sure that all suppliers are monitored for on time payment. ●       Customer Service – As part of being a general VA it is my responsibility to make sure that all supplier and customer concerns are being handled in a timely manner. I do reply to customer concerns in Amazon, and supplier concerns about confirmation of orders and payments through chat, email or call. ●       And lastly as HR/Admin VA it is my responsibility to make sure that all team member concerns are addressed properly, it may be about Salary, Leave, Benefits and tasks assigned to them. I also organize Team activities. As part of my work as Admin VA and onboarding of new team members I was doing the hiring process like screening the applicant’s, interview, skills test and also I am writing/creating a task manual or guide of a process. Data Entry and Organizing Suppliers meeting with the CEO and maintaining the list of current suppliers in our CRM tool. Software Skills Character References Alyana Joan Dionio Operations Manager The Goven House, Inc Skype: Alyana Joan Dionio - live:a34f5a41e6a58d9 Ben Stone Owner/CEO PetClever Skype: ben.stone1990 Mark N. Sumagaysay Safety Officer II – Panay Area Silver Dragon Construction Lumber and Glass Supply Inc. Site Office Address: JJ Gonzaga Village, Bakyas, Mansilingan, Bacolod City Contact Number:- Ms. Ma. Erma Salvador Assistant Human Resource (PAHR) MDC Buildplus, Inc. (An Ayala Land Construction Subsidiary) B2 L3, Avida Village North Point, Ayala North Point, Talisay City. Contact Number:- /-