Rizzalyn Santos
Profile
Healthcare professional with hands-on experience, translating complexities into virtual support. Efficiency partner, scheduli
Skills
- Customer Service
- Medical Transcription
- Data Entry
- Administrative Support
- Healthcare Insurance Claims
- Typing Speed and Accuracy
Work Experience
Virtual Assistant (Freelance) (2019 - 2022)
Managed and organized files, documents, and administrative tasks. Performed accurate data entry.
Health Clinical Service Associate - Accenture (2023 - 2024)
Ensured accuracy in transcribing medical terminology. Communicated with healthcare professionals to clarify dictations.
Customer Service Representative - Teletech (2023 - 2024)
Provided information on healthcare services, appointment scheduling, and insurance benefits.
Customer Service Representative - Alorica (2009 - 2013)
Provided prescription and healthcare information. Verified patient insurance coverage.
Education
Bachelor of Science and Arts in Psychology
Graduated with academic excellence in clinical settings.
Secondary - Muntinlupa National High School
Languages
English
