I am a dedicated and detail-oriented professional with extensive BPO experience, handling both inbound and outbound calls for diverse clients. I bring strong communication skills, empathy, and a deep understanding of client needs.
My background includes working as a Health Clinical Services Associate for a reputable healthcare account, where I honed my skills in medical transcription, live documentation, and managing sensitive information with accuracy and confidentiality.
I excel at time management, task prioritization, and delivering high-quality results under tight deadlines. I value open communication, collaboration, and exceeding client expectations.
I am ready to start immediately, adapt to your schedule, and ensure every project is completed with accuracy, efficiency, and professionalism.