Rizallie Joy Igana

RIZALLIE JOY A. IGANA- linkedin.com/in/rizallie-joy-igana-94a3871b1 Mulingbayan St., Brgy. 6, Nasugbu, Batangas - EXPERIENCE JULY 2019 - PRESENT IT ASSISTANT Pico de Loro Beach & Country CLub -Ensures that all systems and technology tools used by operations teams are always available and running -Ensures that networks, internet, email, and communications systems are properly monitored and maintained -Provides IT professional services to guests, members, and fellow employees -Knowledgeable in Opera PMS, POS system, PABX system, etc. -Responsible for installation, configuration, and maintainance of WiFi, access point, and CCTV -Responsible for monitoring, updating, and inventory of all IT equipments AUGUST 2018 - June 2019 JUNE 2017 - JANUARY 2018 ASSISTANT GRAPHIC DESIGNER Citicorner Graphics & Computer Services FEBRUARY 2017 - MAY 2017 INTERN Central Azucarera Don Pedro, Inc. -Created designs for invitations, tarpaulin, flyers, school programs, etc. -Responsible for booking/receiving orders -Communicates to the clients regarding their orders and concern -Installation, troubleshoot and basic maintenance of printers -Installed various software applications -Worked directly with the Grapic Designer to morph images -Troubleshoot basic network connectivity issues and solve software/ hardware problems remotely or on-site -Updated and installed softwares on employee’s computer -Replaced malfunctioning hardware to improve performance -Unlocked and reset accounts in Active Directory -Configure DHCP Reservation for a new DHCP Client -Performed virus cleaning and disinfection on infected computers EDUCATION- BACHERLOR’S DEGREE Bachelor of Science in Information Technology Batangas State University ARASOF - Nasugbu Campus Nasugbu, Batangas -Dean’s Honor List -) -Loyalty Award TECHNICAL SKILLS Hardware Operating System Assembly, Maintenance, Printers, Drivers, Troubleshooting Windows, macOS, Linux, iOS, Android Software Networks Installation, Microsoft Office, VMWare, AnyDesk, CorelDraw, Photoshop, Servers, Routers, Access Points, Firewall, Anti-Virus PASSIONATE - WILLING TO LEARN ADAPTABLE - COLLABORATIVE