Riza May Dagoc

 RIZA MAY V. DAGOC #1763 Bontong, Camaman-an, Cagayan de Oro City Email Add:-Skype Id: yanlabz Birthdate: September 27, 1981 Mobile Number:- CAREER SUMMARY: Created compensation policy, job description of all position in the company. An Internal Quality Auditor on ISO. Part of a team who wrote ISO documentation of Sales and HR, Manufacturing, SCM, Finance. Conducted trainings for the incoming and existing employees of the company. Oversees ISO documentation of all departments. Created an HR Manual and Policy. Wrote down a business process map and its corresponding procedures. Established 201 file documentation. Results oriented: opened several stores (franchise and company) in Luzon, Visayas and Mindanao. Strong decision making, verbal and communication skills. Self-motivated, tolerant and flexible. 13 years solid experience in the field of Human Resource. PROFESSIONAL EXPERIENCES: HR HEAD/MANAGER TOP NOTCH GOODS, LIMITED Chicago, Illinois February 2017- May 2017 Day-to-day management of all HR. Facilitates and monitors shifting schedules. Ensures accurate Job Descriptions are in place and that Performance Reviews are submitted to the Management. Works closely, assist and advise departmental Supervisors/Managers on all HR related issues. Facilitates strategic meetings. Creates, implements and maintains HR policies and manual. Creates company business processes and workflows. Maintains human resource staff by recruiting, selecting, orienting, and training employees. Supports in terminating non-performing employees. Ensures company compliance with government mandated benefits. Performs duties and responsibilities that maybe assigned from time to time. HR HEAD Greencars Mindanao, Inc. (BMW, Peugeot, Mahindra, Kia Dealership) May 2015 – May 2017 Day-to-day management of HR Team. Monitors compliance with rules and regulations; review policies and procedures and recommend changes; provide advice and recommendation on disciplinary actions; handle employee grievances. Provides advice and assistance to staff including interpretation of rules, writing of job descriptions, handling of performance reviews, pay and benefits system. Inform affected staff of unexpected absences (inc. MLs and sicknesses) from work and coordinate actions ensuring continuity of service. Ensures accurate Job Descriptions are in place and that Performance Reviews are submitted to the Management on time on a monthly anniversary date timeline. Works closely, assist and advise line supervisors/managers on all HR related issues including developing capabilities; attend strategic meetings; write announcements on employee movements and misc memoranda. Processing of Confidential payroll. Facilitates labor concerns and complaints. Maintains human resource staff by recruiting, selecting, orienting, and training employees. Ensures company compliance with government mandated benefits. Performs duties and responsibilities that maybe assigned from time to time. HR HEAD SLERS Industries Inc. April 2010 – March 2015 Coordinates HR team activities and special projects to ensure quality and meet timetables. Responsible in procurement of talent and right staffing. Evaluates team processes. Recommends and coordinates needed changes. Directs staff in the development, analysis, and preparation of reports. Supervises staff in accordance with company policies and procedures. Conducts interviews, hire new staff, and provide employee orientation. Coaches and provides career development advice to staff. Establishes employee goals and conducts employee performance reviews. Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees. Coordinates with other teams for appropriate staffing levels. Schedules and conducts staff meetings. Responsible to meet team/department productivity and quality goals. Communicates with other Supervisors and Managers. Serves on committees and teams as department representative. Explains company personnel policies, benefits, and procedures to employees or job applicants Completes human resource paperwork. Other related duties as assigned. SALES UNIT LEADER SLERS Industries Inc. March 2009 – April 2010 Reaches new market Monitors inventory including company assets Plans & implements marketing activities Conducts Operations Audit Provides excellent customer service Manages, train and supervise staff Forecast and set target Summarizes customer complaints and address the issue to MD Remits cash sales promptly Submits weekly reports– feedback, coverage plan, remittance Practice Food Safety Productivity Green Other functions that maybe assigned from time to time PAYROLL ASSISTANT/AR/AP ANALYST SLERS Industries Inc. February 2008 – March 2009 Responsible in the preparation and computation of payroll Responsible in the Accounting process of SLERS Express Meals: A/R of the store A/P of the store Reconciles inventory and cash sales of the store Prepares daily valuation report to Accountant & Managing Director HR ASSISTANT Del Monte Philippines, Inc. March 2002 – January 2008 Process, verifies, and maintains documentation relating to personnel activities such as staffing, recruitment Maintains record of 201 files Process and reviews employment applications Interviews job applicants to obtain and verify information used to screen and evaluate them. Compiles and prepares reports and documents pertaining to personnel activities. Informs job applicants of their acceptance or rejection of employment. Process and compute Monthly Supplementary Provident Plans of all employees Tour Guiding Other related duties as assigned TRAININGS AND SEMINARS: ISO 9001 21 Minutes of Leadership Effective Email Marketing HR Convention PMAP Convention Compensation and Benefits Effective Recruitment Balanced ScoreCard for HR Management Internal Quality Audit Green Ocean TQM 4 Discipline of Execution Executive Sales and Planning Annual Budgeting Strategy and Planning Sales and Operations Planning Coaching Branding Strategy Leadership Training and Seminar 21 Minutes of Leadership Retail Merchandising Franchise Business PROFESSIONAL REFERRENCES: Mr. Romeo B. Dosdos Technical Operations Manager Greencars Mindanao Corporation - Mr. Jesus Miguel D. Dingcong Aftersales Manager Premium Motoren Corporation - Mr. Lorimer V. Angeles School Director Crossroads Training Institute - ACADEMIC BACKGROUND: TertiaryBachelor of Science in Information Technology Bukidnon State University- SecondaryHoly Cross High School 1994 - 1998 PrimaryPlantation Elementary School- PERSONAL INFORMATION: NameRiza May V. Dagoc Age35 years old StatusMarried Permanent Address#1763 Bontong, Camaman-an, Cagayan de Oro City Name of FatherRaul M. Varquez Name of MotherLilian S. Varquez