Ritchel Jamili

I have been working in the Business Process Outsourcing companies for eleven years now in various fields like customer service, market research, technical support, a little bit of sales and appointment setting as well as some home-based jobs. Most companies I worked with were big and well-known companies mostly in the United States. In those years, I learned how to deal with different kinds of customers and made sure that the call is ended with a smile on the customer's face. I learned the proper way of handing difficult customers. I learned the proper phone etiquette. I am a team player, I always make sure that I make significant contribution to the team's achievement. I work with less supervision. I am trustworthy when it comes to confidential information.