Rita Etukudo

Rita Etukudo

$7/hr
Customer Success & Support Specialist | Email, Chat & Call Support | 20% Retention Increase
Reply rate:
40.0%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
4 years
About

I’m a Customer Success Representative with real experience supporting busy business owners and remote teams. I handle calls, emails, scheduling, and customer support to keep operations running smoothly.

I’ve managed high call volumes, resolved tricky customer issues, organized inboxes, and coordinated calendars across time zones, keeping CRM records accurate. My work has helped clients keep customers happy and improve retention by 20%.

Reliable, proactive, and adaptable, I use Google Workspace, Trello, Microsoft Office, and CRM platforms to make operations easier and ensure customers are satisfied.

Languages
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