Rita Agim

Multi-talented Customer Service Representative consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures, positively impacting overall morale and productivity. Deadline-oriented, adept at quickly assessing

customer needs, developing strategic plans, and completing returns to maximize deductions and

minimize liabilities. Enthusiastic, eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of training in Guest Service

Agent/Customer Representative. Motivated to learn, grow and excel in both the IT world and Customer service role. Poised with total commitment to clients and my job as a whole. I'm a Skillful Telemarketer. Specializes in lead generation, gathering marketing information, call scheduling, making sales, and being involved in conversing with clients. Motivated to learn, grow and excel in the Telemarketing industry.