Risuna Mellisa Ann Chauke

I am a compassionate and driven customer support professional with over four years of experience in administrative, client-facing, and psychosocial support roles. My career began in the funeral service industry, where I handled walk-in and telephonic inquiries, promoted service packages, processed payments, and supported clients with care and empathy. I became skilled in managing CRM systems, handling sensitive conversations, and staying calm under pressure.

I also worked as a psychosocial support worker in a school environment, offering emotional and academic guidance to students and designing workshops to promote personal development. These experiences helped me develop strong communication, conflict resolution, and problem-solving abilities.

I’m passionate about delivering meaningful support and creating positive experiences for every customer. I’m excited about the opportunity to bring empathy, resilience, and efficiency to a mission-driven team that values quality service and continuous improvement.