I have 1 year and 11 months of experience in cybersecurity and Salesforce Marketing Cloud (SFMC). I have worked with IBM QRadar SIEM for security monitoring, incident response, and threat analysis. In SFMC, I have managed email campaigns, automation, A/B testing, and performance analysis. I also have experience with ticketing systems like ServiceNow, handling user issues, and ensuring timely resolutions. Additionally, I have knowledge of Power BI for data visualization and Figma for design and prototyping