I am an experienced Technical Support agent for hardware computers where I help customers fix their computers (desktop/laptops) over the phone. I am an experienced Customer Service representative for over 5 years for a health insurance where we are trained to provide members/patients with accurate information about their health benefits and help them locate the nearest/accessible providers (hospitals, clinics, doctors) in their area. I am an experienced freelance agent who has worked for an online shopping company and has knowledge with google docs, aliexpress and shopify.