Ricky M. Aguado

I am an IT professional currently serving as a Senior ICT Support Specialist at a local government unit. My role primarily involves network administration, ensuring stable and secure connectivity across various departments. I also conduct quality assurance on ICT-related projects to ensure compliance with standards and organizational requirements. In addition, I handle technical support requests from internal clients, providing timely and effective solutions to their concerns. I am also responsible for consolidating reports related to ICT operations and project performance, contributing to data-driven decision-making within the organization.